CUSTOMER RIGHTS, WITHDRAWAL, CANCELLATION RETURN TERMS
1. If you place an order electronically on our website (Bootrain), you will be deemed to have accepted the “Privacy Form” and
“Distance Sales Contract”offered to you.
2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of Customers and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) in relation to the sale and delivery of the product (course materials) they purchase.
3. Each course purchased is delivered to the person and/or organization by the means of our website (Bootrain). Buyers may terminate the contract if the course materials is not delivered within three days.
4. The purchased course materials and mentorship services must be delivered in accordance with the qualifications specified in the order and on our website (Bootrain).
5. In the event that it is impossible to deliver the purchased course material, the seller must notify the buyer in writing within 3 days of this situation. The total price must be returned to the buyer within 2 to 20 days.
IF THE PURCHASED PRODUCT IS NOT PAID:
6. If the buyer does not pay the price of the course materials or mentorship service purchased, the seller's obligation to deliver the product ends.
SHOPPING WITH UNAUTHORIZED USE OF CREDIT CARD:
7. After the delivery of the course materials, if it is determined that the credit card that the buyer pays with is used unfairly by unauthorized persons and the price of the order is not paid to the seller by the relevant bank or financial institution, the buyer shall delete all the materials that are downloaded from the website immediately .
IF THE PRODUCT CANNOT BE DELIVERED BECAUSE OF NOT FORESEEED REASONS:
8. If force majeure cannot be foreseen by the seller and the course materials cannot be delivered within three days, the situation is notified to the buyer. The buyer can request to cancel the order, replace the product with a similar one or postpone delivery until the obstacle disappears. If the buyer cancels the order; if s/he has paid in cash, the return shall be paid in cash within 2 to 20 days from the date of cancellation. If the buyer made the payment with a credit card, the refund will be returned to the bank within 2 to 20 days from this cancellation, however the bank is likely to transfer it to the recipient's account within 2-3 weeks.
RIGHT TO WITHDRAWAL:
9. Despite the fact that stated in the related legislation "services performed instantly in electronic environment (software, music, video clip, unpacked cassette, CD, DVD and similar data storage devices, e-newspaper and e-book submissions, online products with password on the web that can be downloaded, used, copied instantly) and regarding the products delivered to the customer instantly shall not benefit from the provisions regarding the right of withdrawal” , relying on the quality and benefit ot its courses and services, Datajarlabs and its associated brand Bootrain give customer the right to cancel the purchase within three days following the order, although Datajarlabs and Bootrain has no legal obligation to do so.
10. The customer notifies the cancellation request in writing to email@example.com within three days following the order. Following the acceptance of the return request, Datajarlabs will deduct 150 TL (165 TL for credit card orders) over the return for operational costs. If the buyer cancels the order; if s/he has paid in cash, the return shall be paid in cash within 2 to 20 days from the date of cancellation. If the buyer made the payment with a credit card, the refund will be returned to the bank within 2 to 20 days from this cancellation, however the bank is likely to transfer it to the recipient's account within 2-3 weeks. Purchase cancellations exceeding three days after the purchase and/or to be made by other means of communication will not be taken into account.
CONTACT INFORMATION OF THE SELLER TO BE NOTIFIED:
11. Company information:
Company Title: DATAJARLABS BILISIM EGITIM DANISMANLIK TİC. LTD.
Address: Gaziosmanpaşa Mah. Şehit Ömer Haluk Sipahioğlu Sok. No: 5/4 06700 Çankaya/Ankara/TURKEY
DURATION AND USE OF THE RIGHT OF WITHDRAWAL:
12. If the buyer purchases a service, 3-day period starts from the date the contract is signed.
13. The costs arising from the use of the right of withdrawal belong to the buyer.
14. To use the right of withdrawal, buyer should send a notification e-mail to firstname.lastname@example.org mail address using the e-mail that s/he used when registering to the platform (Bootrain) within 3 (three) days.
15. The buyer should return the invoices to the seller.
16. The buyer should delete all the relevant materials that s/he downloaded from the website (Bootrain).
17. The seller shall return the net amount to the buyer by deducting 150 TL (165 TL for credit card orders) from the purchase amount for the operational expenses within the period of 2 to 20 business days after the notification of the withdrawal is received. Buyer is obliged to send the invoices back to the seller within 20 days.
18. Returns processing time begins after the invoice arrives to the seller and, if necessary, the IBAN information is sent to the seller. Seller will not be responsible for delays due to late invoices.
DEFAULT CARE AND LEGAL RESULTS:
19. The buyer accepts, declares and undertakes that s/he will pay interest and be liable to the bank within the framework of the credit card agreement between the bank and the buyer, if the payment is made in default when s/he makes the payment by credit card. In this case, the bank may apply to legal means; the costs and the attorney's fee arouse can be demanded from the buyer and if the buyer defaults due to the debt of the buyer, the buyer agrees that he will pay the loss of the seller due to the delayed performance of the debt.
PAYMENT AND DELIVERY:
20. By Bank Transfer or EFT (Electronic Fund Transfer):
Datajarlabs Bilisim Egitim Danismalik Ticaret Ltd.Sti
IBAN: TR63 0011 1000 0000 0083 9799 37
IBAN(USD): TR47 0011 1000 0000 0088 4784 06
IBAN(EURO): TR16 0011 1000 0000 0092 6024 34
Bank name: QNB Finansbank
21. With your credit cards on our site, you can take advantage of online single payment or online installment options for the supported credit cards.